Terms and conditions

Last updated: 24 July 2026

Article 1 – Identity of the trader

Name:	Seeds Genetics Co., trading as Edranza B.V.
Chamber of Commerce (KvK):	72191759
VAT number:	NL859023278B01
Registered address:	Afrikalaan 12F, 5232 BD ’s-Hertogenbosch (NL)
Postal/return address:	Postbus 342, 5201 AH ’s-Hertogenbosch (NL)
Telephone:	+31 6 48769649
E-mail:	info@seedsgenetics.nl
IBAN:	NL23 BUNQ 2045 1338 77
BIC/SWIFT:	BUNQNL2A
Bank:	bunq

Article 2 – Definitions

In these terms: trader means Seeds Genetics Co. / Edranza B.V.; customer means any natural or legal person entering into an agreement with the trader; consumer means a customer not acting in the course of a profession or business; business customer means a customer acting in the course of a profession or business; withdrawal period means the period during which the consumer may exercise the right of withdrawal.

Article 3 – Applicability

3.1 These terms apply to every offer of the trader and to every agreement concluded.

3.2 Before the agreement is concluded, the text is made available electronically so it can easily be stored. A copy is sent free of charge on request.

3.3 Departing arrangements are valid only if expressly agreed in writing. The customer’s own general terms are rejected.

3.4 If a provision is void or voidable, the remaining provisions remain in force and the parties will consult on a replacement.

Article 4 – The offer

4.1 Every offer is without obligation and valid while stocks last, unless an acceptance period is stated.

4.2 The offer contains a complete and accurate description. Obvious errors do not bind the trader.

4.3 Images and data on weights, dimensions and colours are indicative and approximate; they give no right to compensation or dissolution.

Article 5 – The agreement

5.1 The agreement is concluded when the customer accepts the offer and meets the stated conditions.

5.2 The trader confirms receipt of the acceptance electronically. Until confirmed, the consumer may dissolve the agreement.

5.3 Within legal limits, the trader may verify whether the customer can meet payment obligations and may refuse an order with reasons or attach special conditions.

Article 6 – Prices

6.1 All prices are in euros and include 21% VAT unless stated otherwise. Shipping costs are stated separately before the agreement is concluded.

6.2 Prices are not increased during the period of validity, except for changes in VAT rates or other statutory measures.

6.3 All prices are subject to obvious printing and typing errors; the trader is not obliged to deliver at an incorrect price.

Article 7 – Payment

7.1 Unless agreed otherwise, amounts due must be paid on ordering or within the term stated on the invoice.

7.2 The customer must promptly report any inaccuracies in payment details.

7.3 In case of late payment the customer is in default after a reminder with a 14-day term and owes statutory interest. For consumers, collection costs are calculated in accordance with Dutch law (WIK).

Article 8 – Delivery and performance

8.1 The trader exercises the greatest possible care; delivery takes place while stocks last.

8.2 Unless agreed otherwise, an order is executed within 30 days at the latest. If this is not possible, the customer is informed in time and the consumer may dissolve free of charge; amounts already paid are refunded within 14 days.

8.3 The risk of damage or loss rests with the trader until delivery to the consumer. For business customers, risk passes on dispatch.

8.4 Stated delivery times are indicative and never final deadlines.

Article 9 – Right of withdrawal (consumers)

9.1 The consumer may dissolve a distance contract within 14 days without giving reasons. The withdrawal period begins the day after receipt of the product.

9.2 During this period the consumer handles the product and packaging with care and uses them only to establish nature and functioning, as would be allowed in a shop. The consumer is liable for any diminished value resulting from further handling.

9.3 The consumer notifies withdrawal within the period using the model form or by another unambiguous statement, for example by e-mail to info@seedsgenetics.nl.

9.4 Within 14 days of notification the consumer returns the product to the return address in its original condition and packaging. The direct return costs and risk are borne by the consumer.

9.5 The trader refunds all payments received, including standard delivery costs, within 14 days of notification, using the same means of payment. It may wait until it has received the product back or the consumer proves it was returned.

9.6 If the consumer chose a more expensive delivery method than the cheapest standard, the additional cost is not refunded.

Article 10 – Exclusion of the right of withdrawal

10.1 The right of withdrawal does not apply to, among others: goods that perish quickly or have limited durability, including live seeds and biological material; sealed goods unsuitable for return for health-protection or hygiene reasons whose seal has been broken; custom-made or clearly personalised goods; goods whose price is tied to financial-market fluctuations; and services begun with the consumer’s consent before the end of the period, waiving the right of withdrawal.

10.2 The right of withdrawal applies only to goods, never to services.

Article 11 – Conformity and guarantee

11.1 The trader warrants that the goods conform to the agreement and to the statutory conformity requirements (Art. 7:17 et seq. of the Dutch Civil Code). This statutory guarantee for consumers is neither limited nor excluded.

11.2 Any additional (manufacturer’s) guarantee does not affect the consumer’s statutory rights.

11.3 The customer inspects the goods on receipt. A consumer reports a defect within a reasonable time; notice within two months of discovery is deemed timely. A business customer reports visible defects within 7 days of delivery and other defects within 7 days of discovery, in writing.

11.4 No guarantee applies in case of improper or unintended use, incorrect storage, external causes, modifications made by the customer, or failure to follow instructions.

Article 12 – Use of the products

12.1 The customer is responsible for lawful use and must comply with the legislation applicable in their country. The trader is not liable for use contrary to regulations.

12.2 Before use, the customer reads and follows the instructions on the packaging and website. The trader is not liable for damage caused by improper use.

Article 13 – Complaints and disputes

13.1 Complaints are submitted within a reasonable time, fully described, to info@seedsgenetics.nl.

13.2 Complaints are answered within 14 days of receipt; if longer processing is needed, the customer receives an acknowledgement with an indication within that period.

13.3 All agreements are governed exclusively by Dutch law; the Vienna Sales Convention (CISG) is excluded.

13.4 A consumer may also submit a dispute via the European ODR platform: https://ec.europa.eu/consumers/odr.

13.5 Disputes are submitted to the competent court of the District Court of Oost-Brabant (the Netherlands). A dispute with a consumer is submitted to the court designated by law; the consumer may, within one month, opt for the court competent under the law.

Article 14 – Liability

14.1 The consumer’s statutory rights are not limited; the limitations below apply insofar as mandatory law permits, in particular towards business customers.

14.2 Except in cases of intent or deliberate recklessness, liability is limited to the invoice amount of the goods concerned, or to the amount paid out by the liability insurer if higher.

14.3 Liability for indirect damage, consequential loss, lost profit or business interruption is excluded, insofar as mandatory law permits.

Article 15 – Force majeure

15.1 The trader is not obliged to perform in the event of force majeure.

15.2 Force majeure includes any circumstance beyond the trader’s control, including internet, electricity or e-mail failures, default by suppliers, transport obstacles, strikes, government measures, epidemics and staff illness.

15.3 During force majeure the trader may suspend performance. If it lasts longer than 30 days, both parties may dissolve the agreement without compensation; performances already delivered are settled proportionally.

Article 16 – Retention of title

16.1 Title passes to the customer only after full payment of everything owed (Art. 3:92 of the Dutch Civil Code).

16.2 Before title passes, the business customer may not pledge or encumber the goods and may resell them only in the normal course of business.

16.3 In case of seizure by third parties, the customer informs the trader as soon as possible.

Article 17 – Personal data and privacy

17.1 The trader processes personal data solely in accordance with the General Data Protection Regulation (GDPR).

17.2 Data is used to perform the agreement, for administration and, where applicable, for information, and is not provided to third parties except where necessary for performance (such as delivery services) or legally required.

17.3 The customer has the right of access, rectification, erasure and portability of their data and may object to processing.

Article 18 – Amendment of the terms

18.1 The trader may amend these terms. An agreement already concluded remains governed by the terms in force at the time of conclusion.